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Frequently Asked Questions
What is the r3vobanD and how does it work?
The r3vobanD is an innovative solution in equestrian sports that helps to reduce and better distribute the pressure on the horse's head.
For which horses and riding styles is the r3vobanD suitable?
The r3vobanD is suitable for all horses and riding styles, as it adapts flexibly to the shape of the horse's head and can be used in combination with different snaffles and bits. It is suitable for dressage, show jumping and leisure riders and can be particularly helpful for horses with sensitive or problematic muzzle and head areas.
How do I measure the right size for my horse?
The r3vobanD is available in different sizes and variants and is suitable for most horses. If you are unsure, we recommend sending us a photo of your horse for a size recommendation. If you have any questions, we will be happy to help.
Can the r3vobanD be used at tournaments?
Yes, the r3vobanD is approved for use at national and international tournaments.
How is the r3vobanD attached to the bridle?
The r3vobanD can be easily attached to the bridle and, depending on the model, can be used with or without clips.
What material is the r3vobanD made of?
The r3vobanD is made from a durable and flexible TPU material known for its shock-absorbing properties.
How do I clean the r3vobanD?
The r3vobanD can be cleaned with water and mild soapy water. Please avoid contact with solvents or harsh cleaning agents.
Is there a satisfaction guarantee?
Yes, we offer a 90-day satisfaction guarantee. If you are not satisfied, you can return the product and receive a refund.
How long does the delivery take?
Delivery time is usually 2-3 business days after the 3D printing process, depending on the order quantity and shipping destination.
What do I do if the r3vobanD doesn't fit?
Please contact our customer service with photos and a description of the problem. Together we will find a solution, which may include exchanging or adjusting the product.
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